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How to pause and resume a recording schedule

You can pause your recordings should you want to, for example, when you’re hosting a backyard party.

Prerequisites:

  • A Security and Automation video services subscription
  • A computer with the latest version of Adobe Flash
    or
  • A compatible smartphone with the Bell Smart Home app:
    - Android (OS 4.1 or newer): Download the app from the Google Play store. Learn how
    - Apple (iOS 9.0 or newer): Download the app from the App Store. Learn how

To pause and resume a recording schedule from a computer

  1. Visit https://business.bell.ca/shop/small-business/security-automation
  2. Click Log in.
  3. Select Small business Security and Automation Access or Small business Security and Automation Connect and click Log in.
  4. Enter your login name and password and click Log in.
  5. On the left menu, click Video.
  6. At the top, click Recording schedules.
  7. Click the switch to the right of the recording schedule you wish to pause or resume (blue is on, grey is off).

To pause and resume a recording schedule in the app

  1. Launch the Bell Smart Home app.
  2. Tap the menu button on the top left of the screen (3 horizontal lines).
  3. Tap the Video button on the menu bar.
  4. Tap the cogwheel (gear icon) on the top right.
  5. Tap the Pause/Resume recording schedules button to bring up the list of your recording schedules.
  6. Tap (NOT drag) the switch next to the recording schedule you wish to pause/resume (red is on, grey is off).