I don’t hear Call Waiting beeps before Voicemail picks up
Optional feature: Basic Line, Local Link package A
Included: Local Link package AX and BV
Not compatible: Local Link package B
You can find your phone line package and features under the Fixed Monthly Charges section of your bill. Learn more.
If you’re on the phone and don't hear Call Waiting beep before Voicemail picks up, ensure that you subscribe to Call Waiting. Without Call Waiting, Voicemail will pick up immediately if you’re on the line or dialling.
Basic Line
Also check that Voicemail is set to at least 4 rings. To do this:
- Dial *94 or 1194 and listen for 3 beeps.
- Enter how many rings you want before switching to Voicemail (0 to 9).
- Listen for two confirmation beeps, like a busy signal.
- Hang up.
Local Link packages A, AX and BV
- Call Waiting is already included in your package.
- Voicemail is pre-programmed to answer after 4 rings.
Last updated: July 26, 2019
There is no intermittent dial tone or flashing light when I have Voicemail messages
Optional feature: Basic Line, Local Link package A
Included: Local Link package AX and BV
Not compatible: Local Link package B
You can find your phone line package and features under the Fixed Monthly Charges section of your bill. Learn more.
There are two causes for a missing intermittent dial tone or flashing light.
Messages have been listened to but not saved or deleted
Basic Line
- Dial *98 or 1198.
- Enter your password.
- Listen to all the messages and save or delete each of them.
Local Link packages A, AX and BV
- Dial 1 877 BELL-777 (1 877 235-5777).
- Select your language preference.
- Enter your 10-digit Bell Business phone number when prompted for a mailbox number.
- You will then hear your recorded name.
- Enter your password when prompted.
- Listen to all the messages and save or delete each of them.
Your Voicemail message notification function has been turned off. To reactivate this feature:
Basic Line
- Dial *98 or 1198.
- Enter your password.
- Press 4,1,1,3.
Local Link package A, AX and BV
- Dial 1 877 BELL-777 (1 877 235-5777).
- Select your language preference.
- Enter your 10-digit Bell Business phone number when prompted for a mailbox number.
- You will then hear your recorded name.
- Enter your password.
- Press 4,1,1,3.
