My Voicemail is not answering calls
Optional feature: Basic Line, Local Link package A
Included: Local Link package AX and BV
Not compatible: Local Link package B
You can find your phone line package and features under the Fixed Monthly Charges section of your bill. Learn more.
If Voicemail doesn’t pick up, it may not be set to take messages.
For Basic Line, Local Link packages AX and BV follow these 2 steps from your business line:
- To reactivate Voicemail to take messages when you don’t answer, dial *92 or 1192 and wait for a confirmation beep.
- To reactivate Voicemail to take messages when your line is busy, dial *90 or 1190 and wait for a confirmation beep.
For Local Link package A, follow these 2 steps from your business line:
- Dial *90 or 1190 + 310-4884 and wait for a confirmation beep.
- Dial *92 or 1192 + 310-4884 and wait for a confirmation beep.
Last updated: July 26, 2019
There is no intermittent dial tone or flashing light when I have Voicemail messages
Optional feature: Basic Line, Local Link package A
Included: Local Link package AX and BV
Not compatible: Local Link package B
You can find your phone line package and features under the Fixed Monthly Charges section of your bill. Learn more.
There are two causes for a missing intermittent dial tone or flashing light.
Messages have been listened to but not saved or deleted
Basic Line
- Dial *98 or 1198.
- Enter your password.
- Listen to all the messages and save or delete each of them.
Local Link packages A, AX and BV
- Dial 1 877 BELL-777 (1 877 235-5777).
- Select your language preference.
- Enter your 10-digit Bell Business phone number when prompted for a mailbox number.
- You will then hear your recorded name.
- Enter your password when prompted.
- Listen to all the messages and save or delete each of them.
Your Voicemail message notification function has been turned off. To reactivate this feature:
Basic Line
- Dial *98 or 1198.
- Enter your password.
- Press 4,1,1,3.
Local Link package A, AX and BV
- Dial 1 877 BELL-777 (1 877 235-5777).
- Select your language preference.
- Enter your 10-digit Bell Business phone number when prompted for a mailbox number.
- You will then hear your recorded name.
- Enter your password.
- Press 4,1,1,3.
