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Voicemail

How to use voicemail

Using Voicemail

You have a message when:
• You hear an interrupted dial tone from the receiver.
• Your handset’s message indicator is flashing (on certain phone models only).

To retrieve messages from your business phone:
• Dial *98 or your Voicemail access code.
• Enter your password.

To retrieve messages from another phone:
• Dial your phone number.
• When you hear your greeting, press 9 immediately.
• Enter your password.

Customizing Voicemail

To change your personal greeting:
Enter your Voicemail access code followed by your password. Respond to the voice prompts in the following order: 4,3,1,2, record #.

To change your pre-recorded name or phone number:
Enter your Voicemail access code followed by your password. Respond to the voice prompts in the following order: 4,3,3, new name or number, #.

To change your password:

Enter your Voicemail access code followed by your password. Respond to the voice prompts in the following order: 4,2,1, new password, #.

Reviewing your messages

To know who called and when:
Press 5 during playback or at the end of the message for time, date, length of message and caller’s number if available.

To skip to the end of your message:

Pressing 3,3 will bring you to the end of the message. Then you can press 8 to reply to the message, press 6 to forward the message, press 7 to erase the message or press 9 to save the message.

Last updated: October 27, 2014