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Bell Total Connect

Support

How will your billing change after switching to Bell Total Connect

If you’ve recently switched your Basic Business line or Local Link service to Bell Total Connect, please keep in mind the following regarding your bills and payments:

  • Your previous account number will be cancelled and you will be given a new account number.
  • You will receive a final bill from your previous account within four to six weeks of switching services.
  • If there is a credit on your final invoice, you will receive a refund within four to six weeks of switching services.
  • If there is an amount owing on your final invoice, you must pay the balance. It will not be transferred to your new account.