Bell email
How to create a new bellnet.ca email address
- Log in to Online Business Account Manager.
- Click on Services.
- Click on Online Business Account Manager.
- Confirm that you still have email capacity left to create new addresses.
- Click on Add email.
Accessing your Bell email on the Web
To sign in to your bellnet.ca email account from the Web:
- Go to the sign-in page at webmail.en.bellnet.ca.
- Enter your bellnet.ca email address under Email address.
- Enter your bellnet.ca email address and password.
- Select I’m not a robot.
- Click Login.
You can be signed in on more than one computer at once.
When you are done using Bell email, click on Logout in the top right corner of the window, or simply close your web browser. You will automatically be signed out if you leave your Bell Mail idle for a while.
We highly recommend using web-based Bell email if you encounter difficulties with your email program.
Bellnet.ca email server settings
| IMAP | POP | |
|---|---|---|
| Server | imap.bellnet.ca | pop.bellnet.ca |
| Port | 143 | 110 |
| Secured (SSL required) | No | |
Outgoing mail server (SMTP)
| SMTP | |
|---|---|
| Server | smtp.bellnet.ca |
| Port | 25 |
| Secured (SSL required) | No |
If you pay for secure email service, please use the following server settings:
| SMTP | |
|---|---|
| Server | smtpa.bellnet.ca |
| Port | 465 |
| Secured (SSL required) | Yes (Select STARTTLS or TLS if available. If not, select SSL.) |
Troubleshooting issues with bellnet.ca emails
Before contacting Bell regarding email trouble, take a look at the table below to see if you can resolve the issue.
| Issue | Resolution |
|---|---|
| I’m travelling outside of North America and can’t send or receive emails using my phone, tablet or email software. | You can use webmail to send and receive emails while travelling. You will need your email address and password to log in. |
| Mail failed, returning to sender | If you receive this message (or Returned mail: User unknown or Message status: Undeliverable), confirm that you have the right email address for your intended recipient, and that you have typed it correctly. You can also read the body of the error message to see if it explains what went wrong. |
| Message was not delivered | You can receive this message for two reasons. Either your message exceeds the maximum size of the recipient’s mailbox, or their mailbox is full. |
| Returned mail: Cannot send message for XX days | This message means that the Bell Mail server has been trying to send your message for several days, but has been unsuccessful. It may indicate a problem with the recipient’s email server. |
| Returned mail: Host unknown | This message means that the Bell email server cannot identify the recipient’s email server. Confirm that you have the right email address for your intended recipient, and that you have typed it correctly. If the email address looks correct, you can try sending your message again. If it still doesn’t go through, contact the recipient another way. |
| SSL or SMTP error message | If you get an error message that refers to SSL or SMTP when you try to send email, there is a problem with your anti-virus software. Typical messages are:
To continue using your current anti-virus software, you'll need to disable email scanning to send email. Follow the manufacturer's directions for your program, and be aware that this will reduce your virus protection. To avoid disabling email scanning, you can use Bell webmail rather than email software. |
How to register for Online Business Account Manager
- Visit the Bell Business Portal registration page.
- Click the Register button under Online Business Account Manager.
- When prompted, enter the user ID and the password provided by your technician.
- Enter the email address you want to use to log in and click Continue.
Your registration is complete.