How do I get the fastest speeds?
As with any Internet service, you’ll experience the fastest speed by connecting your computer directly to the modem or router with an Ethernet cable.
You’ll also need a recent computer to get the most out of your Internet connection click here for more info.
How do I get the most out of Wi-Fi?
Many factors can influence Wi-Fi speeds.
Modems and devices using 802.11ac technology, such as our Home Hub 2000, will perform better than devices with older wireless technologies.
Equipment and software
Keeping your equipment, software and browser updated with the latest versions will help enhance your Internet speeds.
Number of devices sharing your network
Since the speed of your Internet connection is shared among all the devices connected to your home network, you can turn off Internet-connected devices you’re not using (such as game consoles) to let the devices you are using access faster speeds.
You’ll get the best-quality Internet connection by using your device close to the modem, without any physical obstructions between the modem and your device.