Select BlackBerry devices and services going offline January 2022
BlackBerry has announced that effective January 4, 2022, devices running on the following operating systems will go offline:
- BlackBerry 7.1 OS and earlier software
- BlackBerry 10
- BlackBerry PlayBook OS 2.1 and software
This means that any device and services running on one of these operating systems will no longer function. BlackBerry Android devices are not impacted, and will continue services. For more information, please visit BlackBerry’s website.
The following devices and services are affected:
The following services will also be decommissioned:
- BES
- BIS
- BB10 Standard
- BB10 Advanced
- BIS 100
- BIS 500
- BIS 1 GB
- BIS 2 GB
- BIS Lite
- BIS Social
- BBM Only
It is important that you address this issue prior to the decommission date, as voice, text and data services (including 9-1-1) will no longer function for the devices/services listed above after January 4, 2022.
We offer a selection of the latest devices from the best manufacturers to upgrade your impacted devices. View the full list of devices available.
To upgrade or replace your BlackBerry device, please contact your dedicated account representative, or call Wireless Client Care at 1 800 667-0123 for Bell Mobility customers.