Bell Aliant Unified Communications IP phone issues

The VVX phones do not recognize the ringtone type. When the feature is used, it will be a standard ringtone.

You can change the date and time format to a shorter format so it will fit on the screen.

The VVX phones can receive instant messages from the PC Client, MeetMe bridge or other devices. However, it cannot receive an instant message sent from a Polycom.

The address book can hold a maximum of 50 entries. When the maximum is reached, the Add Contact option is removed.

The system allows only five unsuccessful login attempts. On the sixth try, the phone will display the Account Disabled error. Wait at least 10 minutes before trying again.

If your headset is not working, please check the following:

• Try the handset. If it works, the issue is related to the headset setup or quality.
• Ensure the headset is plugged into the proper jack at the back of the IP phone. The jacks are marked with a headset icon.
• Check that the headset is not connected to the USB jack of the IP phone. These jacks are only meant for keyboards.
• Ensure that the proper green headset key is activated. It should be lit.

The IP phone sets do not produce a loud fast busy signal when left off the hook.