Getting started with an eSIM

An eSIM (short for embedded SIM) is a digital SIM that’s built into certain mobile devices. It lets you activate a plan with a phone number without needing a physical SIM card.

A Dual SIM device is able to use two SIMs instead of one. Depending on the device, this can be a combination of physical SIM card(s) and/or eSIM(s).

With a Dual SIM smartphone, you can have two phone numbers on a single smartphone for calling and texting (SMS and MMS). For example, you can have separate personal and business numbers. The two phone numbers can be on the same account, or on different accounts.

• iPhone XS, iPhone XS Max, iPhone XR or later (dual eSIMs supported on iPhone 13 or later)
• Google Pixel 3 series or later
• Samsung Galaxy S21, S21+, S21 Ultra or later
• Samsung Galaxy Z Fold 3, Z Flip 3 or later
• Samsung Galaxy Note20, Note20 Ultra or later

After your Bell Mobility line is activated on eSIM, you may receive a notification on your iPhone. If so, touch the notification and follow the instructions on your device to complete the connection to the Bell network.

Otherwise, follow the instructions below to set up your device with a QR code or manually:

1. Make sure your iPhone is on iOS 13 or higher and connected to Wi-Fi (or the mobile network).
2. Go to Settings > Cellular > Add eSIM (or Add Cellular Plan) .
3. If prompted, select Use QR Code.
4. Scan the following QR code and follow the prompts:
   

Alternatively, you can enter the details manually:

1. Select Enter Details Manually.
2. In the SM-DP+ Address field, paste or type: bmc.prod.ondemandconnectivity.com.
3. Leave the Activation Code field blank.

After your Bell Mobility line is activated on eSIM, you may receive a notification on your Samsung phone. If so, touch the notification and follow the instructions on your device to complete the connection to the Bell network.

Otherwise, follow the instructions below to set up your device with a QR code or manually:

1. Make sure your Samsung device is on Android 12 or higher and connected to Wi-Fi (or the mobile network).
2. Open Settings > Connections > SIM Card Manager.
3. Select Add Mobile Plan > Scan Carrier QR Code.
4. The camera will open. Scan the following QR code and follow the prompts:
   

Alternatively, you can enter the details manually:

1. Select Enter Activation Code.
2. In the  Activation Code  field, paste or type: bmc.prod.ondemandconnectivity.com 
3. Follow the on-screen prompts.

After activating your Bell Mobility line on eSIM, if you receive a notification on your phone, touch the notification and follow the prompts to download your eSIM.

Otherwise, follow the instructions below to set up your device with a QR code or manually:

1. Make sure your Google Pixel phone is on Android 10 or higher and connected to Wi-Fi (or the mobile network).
2. Go to  Settings > Network & Internet .
3. Select  SIMs .
4. Select  Download a SIM instead .
5. Select  Next  and follow the steps.
6. Select  Activate .
7. If prompted to confirm your network, select  Bell . If Bell is not listed, select  Use a different network  and scan the following QR code:
   

Alternatively, you can enter the details manually:

1. Select  Need Help  at bottom of the screen. If prompted to confirm your network, select  Bell .
2. Select  Enter it manually .
3. Enter or paste:  bmc.prod.ondemandconnectivity.com