Bell Control Centre, powered by Jasper, is an exclusive cloud-based platform that allows you to monitor and view the status of your entire fleet of IoT devices from a central location. With Bell Control Centre, you can:
Ensure service reliability with real-time visibility and control
Anticipate and respond to malfunctions, threats and service issues with automated detection, real-time diagnostics and reporting tools.
View deployed devices at-a-glance, with real-time and historical network connectivity status
Quickly identify and resolve most common device issues with an automated diagnostics wizard
Transfer the identification of one SIM card to another, over-the-air
Virtually lock a SIM to a device to enhance security
Identify usage trends to manage costs effectively
Draw insights from a variety of standard or customizable reports
Automate controls for devices, SIM and data usage
Set automated controls to manage device behaviour in the field, helping save time and money, and reduce errors.
Automate SIM states based on settings you choose
Send notifications based on lifecycle stage or data usage
Set up and implement with ease
Integrate easily with your front end systems using a robust library of standards-based APIs (application programming interfaces).
Use rule-driven push APIs with more advanced automation and even deeper integration
Extend your business into new geographies by using the same platform to manage deployments around the globe
Enter your username and password, then select Log in.
Your username will be emailed at the account creation stage. The welcome email contains password setup steps. Please note that, for security purposes, the confirmation code in the welcome email expires after 72 hours. If a user does not set up a password within the setup expiration period, an administrative user will need to reset the user’s password to generate a new confirmation code.
Here are some useful tips that you can follow to avoid unexpected billing and overage charges:
Review SIM data usage each month before the billing cut-off date, then again at the end of the month, and then manually update the rate plan for SIMs that are trending towards usage above their current rate plan.
Set up automatic emails to be notified when a SIM has exceeded a usage threshold, and therefore may incur overage charges.
In addition, if you subscribe to the Control Centre Advanced Feature Set, you can enable Automation Rules using Bell Control Centre. This allows you to quickly and easily set custom rules that instruct the platform to monitor your devices and, if specific triggers occur, take appropriate action.
Automation Rules can be configured to:
Change the rate plan of a device based on its geographic location to limit roaming costs
Change the rate plan of a device if it exceeds the data usage included in its plan (automatically moves up to the next rate plan tier)
Push an API message to the enterprise system when a customer’s prepaid subscription is near expiration so the enterprise can push out a top-up alert
To learn more about advanced automation features, please contact your Account Executive.
Bell offers a variety of different support options to help you get the right skills and knowledge to more effectively use Bell Control Centre.
As part of the onboarding process for new IoT customers, you will receive an overview of Bell’s IoT support services, including who to contact for client care or technical support issues. Customers with an IoT management platform will also receive an overview of key features within the platform and support for your first placement.
For platform-related questions, the Knowledge Base is the best way to get an answer immediately. This online repository is available 24/7 with user guides, feature descriptions, step-by-step instructions, top FAQs, troubleshooting and more.