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Business Satellite TV Support

Troubleshooting

My TV is showing Error 005: Your SmartCard does not have authorization to view or purchase this program

Error 005: Your smart card does not currently have authorization to view or purchase this program. Please wait or channel up or down.
If you see this error message on your TV, try the following:
1. Reset your receiver: push and hold the POWER button on the front panel for 5 seconds.
If the problem persists, please contact us for help. Let the representative know if you have already tried to reset your receiver.

Last updated: October 27, 2014