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Business Satellite TV Support

Troubleshooting

My Bell Business Satellite TV screen is blue or snowy

If your TV screen is blue or snowy, your TV may not be set to the input (e.g. Video 1 or HDMI 3) that matches the one your Bell Business Satellite TV receiver is connected to.
To change the input of your TV:
Note: If you have access to the back of your TV, you can check where the cable that’s coming from the Bell Business TV receiver is inserted to determine what the input is called.
1. Make sure your TV and your satellite TV receiver are turned on (a green or blue light will be lit on the front panel of the receiver).
2. Using your TV’s remote control, press on the INPUT key repeatedly to cycle through all the inputs of your TV.
Note: Some TV manufacturers call the key TV/VIDEO, SOURCE or MODE.
3. Stop pressing the INPUT key when the picture comes back.
4. If cycling through the inputs does not restore the picture, try tuning your TV to channel 3, 4, 60 and then 73.
If you are still getting a blue or snowy screen after trying to change the inputs and the channels, please contact us for more help.

Last updated: October 27, 2014