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Business Satellite TV Support

Channels and programming

I can’t access some of the channels that I’ve subscribed to

If channels that you subscribe to appear in red in the programming guide, try the following:
1. Reset your receiver
On most models, simply hold the POWER button on the front of your receiver for 5 to 8 seconds and then allow it to reset the satellite signal. If the problem persists, please contact customer service. Note: Be sure to let the representative know if you have already tried resetting your receiver.

Last updated: October 27, 2014