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Phone support

Prevent unwanted long duration calls

What is a long duration call?

  • The phone was left off the hook
  • One of the calls was not terminated after the quick hangup/pickup feature was used to initiate a three-way call or call waiting
  • A connection initiated through the auto-attendant was not disconnected
  • A fax line or computer port was not disconnected after transmission

You are ultimately responsible for every call that passes through your business (inbound and outbound) as well as any additional usage charges for overages.