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Billing & Self serve

Late payment fees and overdue payments

If Bell doesn’t receive payment for your bill within 30 days of the bill date, you will be charged late payment fees of 3% monthly (42.58% per annum).

A late payment charge may be applied to any unpaid balance 30 days after the billing date. Please note that:

  • Payments sent by mail are credited the day we receive them.
  • The interest rate applied to late payments can be found under the information section of your phone bill.
  • The late payment charges will appear on your bill two months after the late payment occurred.

If you think there is a billing error, please contact us and we will be happy to review your bill.

To avoid late payment charges we offer pre-authorized payment options. To learn more about setting up pre-authorized payments, see How to set up pre-authorized payments.


Overdue payments

To make payment arrangements, please call Bell credit services at 1 800 477-9205. Business hours are from 8 a.m. to 5 p.m. (Eastern Standard Time), Monday to Friday.

Note: Your current account balance includes the amount due from your last bill, plus adjustments and minus recent payments you've made since the last bill we sent.