Bell SIP Trunking and Direct Routing services: Emergency services limitations

What is Enhanced 9-1-1 Service ("E9-1-1")?

Limitations apply when you dial 9-1-1 using Bell SIP Trunking and Direct Routing services.

When you have access to E9-1-1 (see section below) and dial 9-1-1 (“Emergency Call”), the Emergency Call is handled in the same manner as emergency calls dialed from the traditional wireline phone service i.e. your Emergency Call and your corporation’s address at which the 9-1-1 caller’s work station is located (“Service Address”) are automatically sent to the nearest emergency response centre to dispatch help.

Get in touch with a Bell representative.