You can connect with Canadian-based helpdesk agents any time by phone, online chat right from your computer or email to solve problems and get ‘how-to’ answers. Screen sharing allows Bell experts to provide real-time step-by-step instructions.
Application and device support
PC Protect supports business applications such as Microsoft Office as well as devices connected to your PC, laptop or tablet.
Monthly health check and tune up
Every month, our PC Protect software checks your computers to make sure your operating system and software are up to date and running optimally. You get a report card explaining which issues have been fixed and which, if any, may require further work to be addressed.
If your computer is lost or stolen, Bell takes immediate action to locate your machine while keeping your data safe.
On-site and remote repairs and warranty
Bell provides on-site repair service for issues that cannot be solved remotely. Your warranty covers the cost of repairs up to $500 per year per PC.