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Leave the management to us, and focus on your business

Optimize your voice, unified communications and video infrastructure

Your voice and video network infrastructure keeps you connected to customers and gives your teams the capabilities they need to collaborate. Bell Managed Infrastructure Services for Voice, Unified Communications (UC) and Video cover everything from your business’ routing, switching and PBXs, to collaboration technologies, video bridges and video endpoints. Our proactive, remote-management approach ensures your network infrastructure stays up and running – and you stay in complete control of your IT environment.

How your business can benefit from managed infrastructure services from Bell

High availability

Enhanced visibility

Proactive monitoring

Always-on support

Predictable costs

Explore managed infrastructure services from Bell

Get enterprise-grade management while optimizing performance

With Bell remotely monitoring and managing your entire voice network, you can depend on enhanced voice quality, network performance and availability. We cover everything from your IP-PBXs and voice gateway to messaging servers and IP applications – and give you access to advanced voice equipment from leading providers without the infrastructure, maintenance and monitoring costs.

With Bell Managed Infrastructure Service for Voice and UC, you get:

  • Expert event and incident management

    Our certified professionals detect, analyze, respond to and report on incidents anywhere in your network environment, ensuring your voice services are always available.

  • Proactive problem solving

    When incidents occur, we identify the root cause and make any necessary changes, minimizing the risk of the same issue happening again.

  • Evidence-based optimization

    Our team of experts will review your network every month and make recommendations for improving performance.

  • Full visibility and transparency

    We establish a wide range of metrics to keep you fully informed of any event, including mean time to respond and restore, and deliver detailed post-incident reports.

  • Access to in-depth reports

    A comprehensive suite of reporting tools including service level and network performance reports, billing and account information and monthly summary reports are available through our 24/7 self-serve portal.

Optimize your video while reducing your IT burden

Make stable, reliable video collaboration available to your employees, customers and partners with 24/7 remote, end-to-end network monitoring and management from Bell. We analyze trends, track service levels and identify and respond to issues before they affect your video services.

By using only the best management and monitoring tools, we ensure optimal performance across your network – including conference room endpoints, desktop video units and integrated codecs.

With Bell Managed Infrastructure Service for Video, you get:

  • 24/7 monitoring and management

    Count on optimal performance of your video network and devices with round-the-clock monitoring and management.

  • Proactive problem solving

    We identify the root causes of incidents to restore service as quickly as possible while minimizing the risk of repeat occurrences.

  • Enhanced visibility

    Get a complete picture of the performance of every aspect of your video network through our self-serve portal.

  • Simplified change management

    Submit change and service requests for your video network quickly through our self-serve portal.

  • Transparent service performance

    Track how we’re performing against our committed mean times for responding and restoring service.

Get enterprise-grade management while optimizing performance

With Bell remotely monitoring and managing your entire voice network, you can depend on enhanced voice quality, network performance and availability. We cover everything from your IP-PBXs and voice gateway to messaging servers and IP applications – and give you access to advanced voice equipment from leading providers without the infrastructure, maintenance and monitoring costs.

With Bell Managed Infrastructure Service for Voice and UC, you get:

  • Expert event and incident management

    Our certified professionals detect, analyze, respond to and report on incidents anywhere in your network environment, ensuring your voice services are always available.

  • Proactive problem solving

    When incidents occur, we identify the root cause and make any necessary changes, minimizing the risk of the same issue happening again.

  • Evidence-based optimization

    Our team of experts will review your network every month and make recommendations for improving performance.

  • Full visibility and transparency

    We establish a wide range of metrics to keep you fully informed of any event, including mean time to respond and restore, and deliver detailed post-incident reports.

  • Access to in-depth reports

    A comprehensive suite of reporting tools including service level and network performance reports, billing and account information and monthly summary reports are available through our 24/7 self-serve portal.

Optimize your video while reducing your IT burden

Make stable, reliable video collaboration available to your employees, customers and partners with 24/7 remote, end-to-end network monitoring and management from Bell. We analyze trends, track service levels and identify and respond to issues before they affect your video services.

By using only the best management and monitoring tools, we ensure optimal performance across your network – including conference room endpoints, desktop video units and integrated codecs.

With Bell Managed Infrastructure Service for Video, you get:

  • 24/7 monitoring and management

    Count on optimal performance of your video network and devices with round-the-clock monitoring and management.

  • Proactive problem solving

    We identify the root causes of incidents to restore service as quickly as possible while minimizing the risk of repeat occurrences.

  • Enhanced visibility

    Get a complete picture of the performance of every aspect of your video network through our self-serve portal.

  • Simplified change management

    Submit change and service requests for your video network quickly through our self-serve portal.

  • Transparent service performance

    Track how we’re performing against our committed mean times for responding and restoring service.

Why Bell is better for managed infrastructure services

An experienced partner

We draw on more than 130 years of experience driving innovation in communications technology to help keep Canadian businesses connected.

End-to-end support

Our team of over 3,000 certified professionals can help design, implement and manage the voice and video solutions that best fits your needs, backed by 24/7 support.

Canada’s largest network

Our team has hands-on experience in managing Canada’s largest voice and data network, featuring more points of presence than any other provider and 99.9% reliability.

Ongoing investments

We invest $3 billion a year in our network to deliver the speed, performance and reliability your business can depend on.

Learn more from your Bell representative.

Request a call back

Related resources

Solutions you may also be interested in

Voice solutions

Get a wide range of voice and telephony solutions, from local access and long-distance services to SIP trunking.

Contact centre services

Bell can help design, build and implement your contact centre as well as manage its equipment and applications – so you can focus on delivering an exceptional customer experience.

Learn more from your Bell representative.

Request a callback