Birks Group case study
A new communications infrastructure helps Birks Group deliver diamond-level service
As a luxury goods provider, Birks Group delivers world-renowned jewelry and timepieces to customers who expect the ultimate service and guest experience. When the company’s voice and network services were making it difficult to achieve these objectives, they called on Bell for a complete overhaul of their communications infrastructure. The resulting system not only meets Birks Group’s needs today, but also positions the company to break new ground and deliver a state-of-the-art luxury experience going forward.
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