The advantages of hosted unified communications
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With unified communications, enterprises can bring together their telephony, conferencing and collaboration tools to improve employee productivity and deliver a better customer experience.
This white paper explores the defining characteristics of unified communications and its three main operating models: on-premises, managed and hosted. It compares the total cost of ownership of each operating model, drawing on a five-year use case of past Bell deployments to illustrate how the carrier-hosted model offers greater benefits to medium-sized enterprises than the on-premises approach.
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