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Voice and Unified Communications

Bell Managed Infrastructure Service for Video

Optimized video with reduced IT burden.

Bell Managed Infrastructure Service for Video provides 24/7, end-to-end management of your network, including your platforms and devices. We cover your conference room endpoints, desktop video units and integrated codecs. Our experts analyze trends and track service levels, looking for problems and issues before they can affect the quality or availability of your video services.

With Bell Managed Infrastructure Service for Video, you can provide stable, reliable video collaboration capabilities for your employees, customers and partners. Our team of certified professionals takes on day-to-day management of your video network while you keep complete control and visibility of your service through an easy-to-use, bilingual online portal.

Four reasons to choose Bell Managed Infrastructure Services for Video

With the best video infrastructure and endpoint device management and monitoring tools available Bell Managed Infrastructure for Video lets you:

1

Rely on enterprise-grade voice infrastructure.

Advanced troubleshooting, reporting and incident management capabilities – delivered according to Information Technology, Infrastructure Library (ITIL) best practices – help us keep your network up and running. Our performance guarantees are backed by comprehensive service level agreements (SLAs).

2

Enjoy full visibility into and control of your video network.

Bell gives you access to a bilingual, secure network management portal that lets you run reports, track your network performance as well as make moves, adds and changes to your video network configuration.

3

Depend on proactive management to prevent problems.

Our experts monitor, detect and support your network from end to end, searching for issues that may affect your network and resolving them before they become a problem. You get all the benefits of video-based collaboration without the task of administering and maintaining video infrastructure.

4

Rely on Bell to support your business.

Our team of 3,000 certified professionals – part of the largest team in the country – works with you to design the best video solution for your business needs. Our dependable experts provide provisioning, installation, configuration, monitoring and 24/7 maintenance support.

Key capabilities of Bell Managed Infrastructure for Video

24/7 monitoring and management

24/7 monitoring and management

Our experts ensure optimal video device and network performance of all your managed video elements 24/7.

Focus on prevention

We pinpoint the causes of incidents to enable rapid service restoration – and identify trouble patterns to help avoid future issues.

Incident prevention
High visibility

Configuration tracking for high visibility

Maintain a complete picture of all your managed video network elements.

Optimized change management

Quickly and easily changes to your managed video network through the Bell Business Portal or through discussion with a Bell Service Desk representative.

Rapid change management
We track our performance

Service performance tracking

We use a range of metrics to track our performance against committed mean times to notify, respond and restore service.

Learn more from your Bell representative.


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Bell Video Exchange

Collaborate anytime on most devices.

When you can’t be in the same room, you can still collaborate face to face across multiple technologies, devices, platforms and connection types.

Learn more