The contact centre you’ve always wanted – without the infrastructure and management costs.
If you are looking to set up, expand or evolve your contact centre without major infrastructure investments, Bell Hosted Contact Centre may be the solution you need. Designed for contact centres with more than 75 agents, this cloud-based solution provides a robust, reliable, feature-rich contact centre environment where you pay only for the features you use.
With Bell Hosted Contact Centre, you can choose to maintain some of your own on-site equipment or outsource all your infrastructure and applications. Running on Canada’s largest voice, data and wireless network, Hosted Contact Centre can be deployed fast, scales easily and enhances your user and customer experience while reducing operating costs.
Seven reasons to choose Bell Hosted Contact Centre
Creating an exceptional customer experience can help differentiate your business from competitors. Bell Hosted Contact Centre is a full-featured, carrier-grade hosted contact centre solution that evolves with your business while eliminating the hardware, software, training and maintenance costs associated with in-house infrastructure.