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Customer Contact solutions

Overview

On Demand Contact Centre

Bell On Demand Contact Centre

A cloud-based, feature-rich solution for up to 1000 agents, On Demand Contact Centre is fast and easy to deploy, with an affordable monthly subscription fee.

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Contact centre services from Bell

Contact centre services from Bell

Our specialists can help you design, configure, implement and manage a contact centre that’s right for your business – fully protected by 24/7 monitoring and support.

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Web solutions

Web solutions

Bell web experts can optimize every aspect of your online user experience, from building a customized digital storefront to improving the usability of your website.

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Complementary services to support your Customer Contact solutions

Hosting

Hosting

Eliminate the burden of managing in-house infrastructure. Bell can flexibly and cost-effectively host your servers and applications in our secure Canadian data centres.

Security services

Security services

When your customers need to trust that you will keep their data secure, count on robust security services and solutions from Bell to keep your private information protected.

Connectivity for your customer contact solutions

Connectivity

Ensure the optimal performance of your contact centre and web presence with our reliable, secure and robust network services – all running on Canada’s most advanced voice, data and wireless network.

Voice services

Voice services

Bell offers a complete range of local and long-distance voice services to support your contact centre operations, all with crystal-clear quality and guaranteed reliability.

Set Up Professional Call Centres

How the Cloud Helps Businesses Set Up Professional Call Centres.

A contact centre expert shares insights into how new technology has lowered the barrier of entry for growing businesses in need of an effective call centre.

Read our blog article
Discover the next evolution in IP telephony.

Discover the next evolution in IP telephony.

Advanced messaging, collaboration and conferencing tools to keep your business connected.

Learn more