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Mobile Business Solutions

Bell Public Safety Solutions

Helping emergency services personnel respond faster and stay better connected

With more than 25 years’ experience in the dispatch industry, Bell Public Safety Solutions help emergency services personnel respond quickly and accurately to any crisis. Our computer-aided dispatch and mobile technologies can support law enforcement, police, fire, and EMS agencies across multiple jurisdictions.

Backed by Canada’s largest support team, you get access to Bell experts, including PMP-certified project managers, GIS/GPS specialists, database administrators, software developers and more. No matter where your first responders are, Bell Public Safety Solutions ensure they will be able to interact with the mission-critical information needed to quickly get to where they need to be.

Eight reasons to choose Bell Public Safety Solutions

With powerful communication tools that help emergency communication centre professionals react quickly and keep first responders better informed, Bell Public Safety Solutions let you:


Dispatch the right resources as quickly as possible

Bell Public Safety Solutions help emergency communication centres balance rapidly changing information and real-time directives so that the most appropriate resources are dispatched in a timely manner.


Improve response time efficiency

Quick response to incidents is key to public safety. The advanced features of Public Safety Solutions from Bell ensure first responders get to the right place as quickly as possible with automatic address verification, real-time unit geo-location (GPS), dynamic unit recommendations, and rip and run reports.


Reduce costs with a multi-agency, multi-jurisdiction solution

Bell Public Safety Solutions support multiple public safety agencies operating on a single shared platform, allowing each organization to reap the associated cost benefits while being able to configure and protect their own data. Multiple jurisdictions (e.g., divisions, station areas, key sites) can also be supported within each agency.


Improve the safety of your first responders

By providing instantaneous information such as operating procedures, pre-determined plans and hazards to dispatchers and field personnel, our Public Safety Solutions significantly increase the level of safety for law enforcement, fire and emergency medical first responders.


Ensure your team is appropriately equipped for each incident

Multi-layered mapping technology provides fast access to pertinent information to improve tactical analysis, enhance situational awareness and allow field personnel to make quick, effective decisions.


Communicate securely and reliably with your team

Compliant with industry standards such as the National Information Exchange Model (NIEM), Bell Public Safety Solutions provides all the functions that are imperative for agency collaboration during a crisis incident. With Bell, agencies can share data, see how each other’s resources are being deployed and communicate electronically with one another.


Safely transmit your mission-critical data

To ensure confidentiality of information transmitted between devices and systems, Bell keeps critical information safe with an end-to-end MS-CAPI AES 256-bit (FIPS 140-1) security encryption and two-factor security authentication.


Choose the connectivity model that suits your business

IT server and network components can be installed and managed at agency locations or co-located in a secure, state-of-the-art Bell data centre. Bell Public Safety Solutions are also available as fully managed cloud-based services with 24/7 monitoring and management – all with predicable monthly costs and no upfront installation costs.

Bell Public Safety Solutions

Our Public Safety Solutions product suite equips your agency with secure, mission-critical communications and management of your emergency events.

Bell Public Safety Computer-Aided Dispatch (CAD)

Bell Public Safety Computer-Aided Dispatch (CAD)

Supporting multiple agency types (e.g., law enforcement, fire, EMS) and multiple jurisdictions, our computer-aided dispatch solution helps public safety answering point (PSAP) agents quickly dispatch the right people to the right places. Bell Public Safety CAD works with industry-standard database technologies and records management systems, with optional interfaces available for station alerting, radio consoles, machine-to-machine monitoring, RMS, GPS and other custom data sources.

Bell Public Safety
CAD Mobile App

Bring the Bell Public Safety CAD technology into the field with Bell Public Safety CAD Mobile App. A secure, smartcard-enabled wireless solution that enables mobile access to the Bell computer-aided dispatch system, Bell Public Safety CAD Mobile App provides critical information and situational awareness through a single integrated mobile platform.

Bell Public Safety CAD Mobile App
Bell Public Safety Data Viewer

Bell Public Safety
Data Viewer

Bell Public Safety CAD Data Viewer is an in-vehicle platform that allows first responders in the field to exchange information directly from their mobile applications. Integrated with Bell Public Safety CAD, Bell Public Safety CAD Data Viewer securely transmits information from sources such as RMS and GPS – helping responders complete requests and reports on the go to minimize time spent in the office.

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