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What do I need to know about the website tool upgrade?

Portal

What upgrades have been made to my Control Panel and management tools?
The Control Panel where you managed your services has been upgraded to our new account management Portal. This upgrade includes a new look and feel, and easier navigation to everything you need to manage your website and other services.

Where can I access my Portal and Online Presence Builder?
Log in and take a tour of your new Portal using your existing username and password.

Where can I reset my password?
If you need to reset your password, select the Forgot password? option on the portal. A link to reset your password will be emailed to you. Once logged in, you can edit your username, email address, password and other details in your Account Settings.

Where can I set up my email addresses?
If email is included in your plan, when you log in to the Portal, you can create and manage email accounts by selecting Add an Email from your Quick Access menu on the home page, or by selecting Advanced Tools > Email > EasyMail Setup.

How do I check my email?
There are a variety of ways you can access your email – through webmail on your computer or mobile devices, through a desktop email client (like Microsoft Outlook or Mac Mail), or through an email client on your mobile devices.

For step-by-step instructions on setting up your email in an email client, open EasyMail Setup in the Apps section, click Launch, and select Help from the top-right side of the window.

Will the way I view my website stats in Portal change?
Going forward, you will be able to access your website activity using the Web Analytics application. To start tracking your website activity, click on the Web Analytics tile in Portal and add your desired domain(s).

Your previous raw data will still be available through Log Manager; however, the WebStats application will no longer be available to view the data in a graphical interface.