Troubleshoot your phone
Before you begin
- Make sure your phone is not off the hook.
- If you are using a cordless phone, make sure the battery is working and charged.
- Confirm that other devices connected to your phone line are plugged in correctly (e.g., answering machine, fax, computer modem, alarm system).
- Ensure the volume on your phone is turned up.
Note: If you have a phone system, first contact your provider to eliminate the possibility that your phone system is the cause of the problem.
Last updated: July 26, 2019