How to use Bell Business Wi-Fi pods
How to use Bell Business Wi-Fi pods
Naming your pods
Naming your pods can help easily identify them in the app.
Giga Hub and Bell Hub 2000:
- Open the Bell Business Wi-Fi app and log in with your Business Self serve email and password.
- From the navigation bar at the bottom of the home screen, touch the Network icon on the far right.
- Touch the pod you want to rename. Tip: Identify the pod by its blinking LED.
- Touch the three stacked dots (â‹®) at the top right of the screen and select Rename pod.
- Touch Done to save your changes.
Bell Hub 3000:
- Open the Bell Wi-Fi app and log in using your Business Wi-Fi pods username and password. Get help logging in to the Bell Wi-Fi app.
- In the Adapt section of the home screen, touch the pod you’d like to rename.
- Touch the three stacked dots (â‹®) at the top right of the screen and select Locate and name pods.
- 4. Follow the on-screen instructions.
Checking pod connection quality
The Bell Business Wi-Fi app gives each of your pods a connection quality rating. Connection quality monitors numerous Wi-Fi metrics to evaluate the Wi-Fi connection to each pod and let you easily see when there is a problem. Your pods work as a team – if one pod has poor connection quality, any other pods connected to it will be affected. Ensure all pods have excellent connection quality for the best performance.
To view the connection quality of your pods:
- Open the Bell Business Wi-Fi app and log in with your Business Self serve email and password.
- From the navigation bar at the bottom of the home screen, touch the Network icon on the far right side.
- Select the pod you wish to troubleshoot. The connection quality rating will appear under the pod name, along with what channel it’s on and the pod or modem it’s connected to.
- Excellent – Your pod has excellent connection to your network. All applications should run perfectly.
- Good – Your pod’s connection to the network is acceptable. All applications should run without any major impairments. Some buffering may occur for high-speed applications like 4K video streaming.
- Fair – Your connection is not ideal for real-time applications or high throughput applications, like 4K video streaming. Try moving your pod closer to your modem or away from anything that might be causing interference.
- Poor – Your pod is not able to communicate well with the network. It may be too far from your modem or interference may exist in its current location. Real-time applications such as video calling or streaming may suffer. Try moving your pod closer to your modem or away from anything that might be causing interference.
For information on how to improve your Wi-Fi speeds, visit the How to improve my Internet speed page.
Relocating your pods
You can relocate your pods at any time by simply moving them to another power outlet inside your business. Remember that after you unplug a pod, it takes up to 24 hours for it to optimize and give you the best performance. Follow the tips in How to install Business Wi-Fi pods for more information about where you should place your pods.